Only orders that haven't left the fulfilment centre can be cancelled.
If the order has already been shipped from our fulfilment centre, you can refuse to accept it and send it back with the courier. At any case package shouldn't be opened.
In case you have paid using Netbanking/Debit/Credit Card, we’ll refund your order amount only after we’ve received the cancelled order at our fulfilment centre.
Note: Shipment charges will not be refunded.